Information Technology
IT Help Desk Support Technician
Information Technology Department
The IT Help Desk Support Technician provides a point of contact for end users to receive support and maintenance within the organization’s computing environment. This position is responsible for troubleshooting problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required, maintaining network hardware and software, monitoring network to ensure network availability to all system users, and preforming necessary maintenance to support network availability.
Qualifications:
- High School Diploma or GED; Associated degree in a computer related filed preferred
- Minimum of 2 years IT Help Desk experience
- Experience with implementation and support of networks and computers in a Microsoft Windows environment
- Strong Organization and communication skills
- Technical certifications related to Microsoft Windows administration, or other IT or system related field of study preferred
- 1-3 years of experience in healthcare technical support of similar role preferred
Category:
Professional
Systems Administrator
Information Technology Department
The full-time Systems Administrator assists the Department Head by installing, configuring, updating, maintaining and troubleshooting computer networks and associated assemblies and maintaining Cybersecurity while responding to the needs and questions of hospital staff.
Requirements:
- Two-year certificate from an accredited College or IT technical school; Bachelor's Degree in Information Technology/Systems Admin or related field preferred
- 5+years of experience in a related Systems Administration/Information Systems field
- Knowledge of Virtual (VMware) server environment and Windows server management, active directory, LAN and WAN
- 1 year of experience in a healthcare setting - preferred
Category:
Professional