Patient Portal
MYCARECORNER PATIENT PORTAL
The MyCareCorner Patient Portal is a secure, web-based system that allows you to access portions of your medical record. Once you have registered for the Patient Portal, this service is available online anytime you want to log in.
For more information on how to use the MyCareCorner Patient Portal, watch this walkthrough video tutorial.
How do I get started?
After a visit to Carlinville Area Hospital & Clinics, if you gave your email address to the Registration staff, you will automatically receive an email with instructions on how to create your MyCareCorner profile.
What do I need to access MyCareCorner?
All you need is a computer, laptop, tablet, or smartphone with internet access and an email address.
Can I register for MyCareCorner over the phone?
No. For security reasons, no personal information will be accepted over the phone.
Why can’t I access my child’s account through MyCareCorner?
For children ages 12-18, limited MyCareCorner access will be available. Privacy laws prevent parental access to certain portions of a child’s records. For copies of your child’s medical record, contact our Health Information Management (HIM) Department at 217-854-3141 ext. 291 during regular business hours from 8 a.m. to 4:30 p.m. Monday through Friday.
What do I do if I’m having trouble logging in or accessing MyCareCorner?
Contact our Clinical Informatics Department at 217-854-3141 x 350 during regular business hours from 8 a.m. to 4:30 p.m. Monday through Friday. They can assist you in accessing your MyCareCorner account. If your call is received after regular business hours, leave a message and contact information. Your call will be returned on the next business day.
How do I share my record?
Carlinville Area Hospital and Clinics will no longer be entering in 'Patient Portal Authorized Rep' emails to allow sharing of records to family members. To share your records, please watch this tutorial. https://userareas.cpsi.com/userareas/files/videos/Sharing_Your_Record_full_presentation.mp4
What if I forget my password?
Log on to MyCareCorner and click “Forgot Password.” Follow the directions.
How do I correct medical information?
Regarding your medical information, our goal is to have an interactive partnership with our patients. We believe MyCareCorner will help us keep your information correct. If you believe your personal medical information may be incorrect, contact us at 217-854-3141 ext. 291 during regular business hours.
Is this the same patient portal used for Carlinville Family Health Care or Girard Family Health Care?
No. The hospital and Rural Health Clinics have their own electronic health record system, so this does not provide access to your health information through our clinics.